Privacy Policy
This policy explains how Valenmoor Finance LLC ("Valenmoor", "we", "us") handles personal information when you visit valenmoor.com or contact us. Valenmoor Finance LLC is a limited liability company formed in Wyoming, United States.
What we collect
- What you send us. If you email us or book a call, we receive your name, email address, company name and anything you choose to include.
- Technical data. Our website host keeps standard server logs, such as IP address, browser type and the pages requested, for security and reliability.
- Client information. If you become a client, we handle your financial and business information under the confidentiality terms of our engagement letter.
This website does not use advertising cookies, tracking pixels or analytics tools. Fonts are loaded from Google Fonts, which receives your IP address when the page loads.
How we use it
- To reply to your enquiry and arrange calls.
- To prepare proposals and deliver services you engage us for.
- To issue invoices and keep the records the law requires.
We do not sell personal information, and we do not use it for marketing lists.
Who we share it with
We share information only with service providers that help us run the business, such as our email, website hosting, accounting and payment providers, and only as far as they need it. We may also disclose information where the law requires it.
Where it is stored
Our service providers may store information in the United States and other countries. Where information about people in the UK, the European Economic Area or Australia is transferred, we rely on our providers' standard contractual safeguards.
How long we keep it
We keep enquiry emails for up to two years if no engagement follows. Client and financial records are kept for seven years, or longer if the law requires.
Your rights
Depending on where you live, you may ask us to give you a copy of your personal information, correct it, delete it, or stop using it. Email hello@valenmoor.com and we will reply within 30 days. If you are in the UK or EU, you may also complain to your local data protection authority.
Contact
Valenmoor Finance LLC · hello@valenmoor.com